FREQUENTLY ASKED QUESTIONS
Most orders are delivered within 3-7 business days, depending on your location.
We accept returns or exchanges within 3 days of purchase. Items must be unworn, unwashed, and with original tags attached. Please check our Returns & Exchanges page for more details.
We accept credit/debit cards, mobile payments, and digital wallets like BKASH NAGAD ROCKET UPAY CELLFIN
You can reach us via email, phone, or live chat. Visit our Facebook or Contact with our Support Number for more details.
We offer free standard shipping on orders over BDT 1500. For orders under BDT 1500, a flat shipping fee of Inside Dhaka BDT 60 and Outside Dhaka BDT 130 will be applies.
Please refer to our Size Guide for detailed measurements for each product. If you're still unsure, feel free to contact our customer service team for assistance.
Yes, we offer gift cards in various denominations. You can purchase them online or in-store.
We apologize for any inconvenience. Please contact our customer service team immediately with your order number and photos of the damaged or incorrect item, and we will resolve the issue as quickly as possible.
We process orders quickly, but if you need to make a change or cancel, please contact us within 12 hours of placing your order. After this time, the order may have already been processed for shipping.